![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ↩īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]() *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I LITERALLY had two working runs out of this battery before it failed. I thank you for your help if you can do anything, I have pictures if you need them upon request. I have not any experience with the better business bureau but I am writing this to warn other consumers about this poor customer service. After all these years of doing business with them I feel I have been taken advantage of and would like some sort of resolution other than a discount on a new battery, I do not believe is fair or ethical business practice! I am angry, and I don't have $120.00 to just throw away, its obviously a bad battery pack that he wont stand behind. These battery packs are $120 each, I got two good runs out of this particular battery before it failed, the other is working just fine. I told him I will never spend another dime at his store, and he could have cared less. I have been in this hobby my whole life and I can tell you he is wrong. Then he refused to exchange it saying it was my fault, that I did something wrong. I spoke with the owner of the business and he said he would replace this battery I'm speaking of, so after making an hour and a half trip to the Kansas City area, he used a cheap $2 harbor freight multi meter to check the overall voltage of the pack, he did not put it on a smart charger to check the balance of each cell. I have been a life long customer of this business and have spent thousands of dollars over the years, I'm a 52yr old man now. One of the battery packs went south on me and my smart charging equipment has indicated that I have a bad cell in on of the two packs. I have only driven this model approximately 4x's. I recently bought two battery packs for an R/C car, an expensive R/C car. I have a complaint against Hobby Haven in Overland Park KS.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |